Some feedback belongs in the fireplace…
Bad feedback is not the same as feedback that addresses your areas of opportunity. Knowing the difference could have a major impact on your career and your self-esteem. If you cringe when you receive bad feedback from a client I hope this post makes you far less hard on yourself. First, lets talk about what bad feedback looks like… Bad feedback is when someone provides you with a review of something you supposedly did but their delivery is overly emotional, attacking and non-constructive. Feedback should have useful undertones as you absorb it. Stay focused when you get feedback and look for what is actually useful about what was said. Now, this doesn’t mean look for something positive the client said about how you did. What I really mean is look for a suggestion that they made, look for a trend or pattern when you read feedback from clients. If people start suggesting similar things that begins to be...