This is the talent of all talents in Real Estate...






Verbal communication will always run the risk of being misinterpreted.

Misinterpretation is an assumption by one persons attempt to make a full story out of another person’s unfinished or unheard story.

The best way to prevent misinterpretation is to speak clearly and be mindful of all possible perspectives.

This is the talent of all talents in Real Estate.

Juggling a multitude of client perspectives without misunderstandings.

Making it a point to not draw conclusions from statements that lack detail because you recognize that is what creates an assumption.

Assumptions usually occur from a lack of information that we take upon ourselves to fill in with similar situations from our past.

Not listening is the main cause of lacking information.

A failure to ask clarifying questions is the other.

Here is what happens in the human brain when someone is talking to us:

Unless we the Real Estate agent focus with intent to hear all, we will only hear the things that we consider important to us.

When we should be listening to what is important to them.

Thinking about us instead of them leads to reacting prematurely to only a portion of the other persons point.

The point that triggered an “us” thought...

Thereby, missing the point.

Example: something a client says triggers a priority to us and we get busy trying to fix the concern rather than listen to why this is a concern.

If you do not stick with listening long enough to understand why a person feels the way they do, how will you ever understand their perspective?

And if you cant connect with a client perspective, how can you expect to be trusted?

Trust does not always have to mean agreement, but it will always start with making an attempt to understand.

When we understand, we respond rather than react.

We get their point.

And they feel their point meaning something to us.



You may not always be able to understand, but it is one of the few efforts you can make in life where You can still get points for trying. 

Make it known that you would rather fail at multiple attempts to try and understand your client’s perspective, than to ever assume or give them your half effort.

That is how loyalty is built.
Making people feel understood.


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