Composure

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Aggression and panic will never be a match for subtle confidence. 
Panic's weakness is that it is telling.
On the polar opposite of the emotional wheel you will find composure. 
The silent poise and subtle confidence of the composed person is magnetic.
It leaves room for good interpretation because there is nothing overpowering a poised person.
The observer is left with no choice but to wonder...

"What is this person thinking?"
"Why are they so nonreactive?"

The mysterious nature of composure can be authoritative and yet paradoxically calming at the same time.
When the rest of the world overreacts, the poised individual responds.
They do not respond right away but when they do...it is in the right way.
This is someone that is good to have around.
This is someone that we would not mind following.
Being poised is easier if you have a good understanding of what is going on around you and why it is going on.
The poised person thinks of the possible outcomes a change could bring about and faces them both with acceptance. The poised person is not in more control than anyone else...
Their reactions are what is controlled about them.
If you are in the service business and selling something then your clients may feel they are at the mercy of a lot of economical factors.
Factors like interest rates, supply and demand can panic people quickly.
You will have a hard time comforting these people if the same factors send you into the same panic.

On days like every day it is good to remember...
You are always in control on an individual level.
You are the sounding board and the guide.
No matter what happens the answer is action.
Calm well thought out actions that happen with out waiting around for some other shoe to drop.

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