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"We need to lower the price...": Verbiage for Price Reductions.

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    (Verbiage for this scenario is at the end of this post in bold if you want to start with that…feel free : ) Ideally, this is why we as real estate agents should stick to our guns about never listing a home above what we are comfortable with...but it happens. I get it. You agreed to list a clients home because they agreed they would lower the price if offers were coming in to low. The offers are coming in. They are well under the asking price. And traffic has slowed down significantly. It is time to have the conversation that none of us look forward to with out homeowner. " We need to lower the asking price " As real estate agents we know that if a home isn't bringing in any ballpark offers and we are not getting many inquiries… It is the asking price. It is one of those "matter of fact" situations that we are able to see very objectively because we know how the market moves. But a "matter of fact" for u...

The attitude type that sells consistently: The Extroverted Introvert

A psychological type or temperament is how we categorize the differences in people attitudes. Extroverts are action oriented. Introverts are thought oriented. Both attitude types drawn in energy to sustain them, though the source of that energy is different. The extrovert gets their energy from being around people. The introvert draws their energy from being alone. Extroverted people want to know about a lot of things but are not as concerned with the depth of that knowledge. Introverted people tend to want to gain knowledge on a deeper level to be satisfied with what they know . Not one is necessarily better than the other. True types on either end have risks associated with them. The extrovert risks not listening for key information if they are to busy putting on a show. And the introvert risks missing opportunities outside if they spend too much time inside the office thinking. The salesperson that can expect longevity and lasting success will ...

You make it happen.

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For a long time salespeople were viewed as " good" at their job if they were able to convince someone to buy something they didn’t want. It was considered a skill… But the nature of the skill had an air of deception encircling it. Some salespeople are still trying to make sales with that skill. They are not professionals. They motivate with ultimatums and fear. They will not last. Not only is it a dead business plan for success, deceptive selling is a foolproof way to race to the bottom. Let them race there. You may see them on your way to the top. Just keep in mind... You can see someone while walking your path, but that does not mean they are going to the same destination. They are not you. You are on the way to the top. The successful Realtor salesperson today is a counselor who identifies the needs of his or her prospects. A person who sets out first to discover prospects ...

"My Mother's House"

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We are all the houses that our mothers built. We have been their new construction... And, we have been under construction at times :) Sometimes we have even needed to be completely renovated... I am sure she has even found herself thinking: "I am going to gut this place!" :) And guess who footed the bill? Mom. Mom has certainly paid the "property" tax on us... Taken care of the maintenance... Repaired anything that was broken and made us feel new again. Only a few times has she tried to put the for sale sign up for us... But ultimately...she decides to take us off the market. Keep us a while longer. Until one day we put our own sign up: "for sale by owner" when we get married. When we have our own children. But we never forget who built us. Molded us and designed us. We never forget who loved us first. That is why she is always welcome to ...

VERBIAGE FRIDAY!: tools for weekend negotiations with brokers on the other side of the table...

The difference between being assertive and arrogant is in the delivery of the message. When we communicate, the experience for our colleagues and clients is impacted more by our tone and body language than our choice of words. Those two components make up for 93 percent of how we are received. Only 7 percent of the experience of dialoguing for our target audience is said to be a result of what we say . Does that mean we can use condescending language with a smile and expect to have a favorable response? No. : ) With a snarky tone and a smile...we are almost always piloting the passive aggressive plane to "destination confrontation". No… Confrontation Island is not where you want to find yourself landing your client passengers. It is not a vacation spot, and there are far more arrivals than connecting departures. In order to avoid the productivity killer Island of Confrontation in a deal, we have to navigate our route carefully. ...

Now Accepting: all accountability

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Constant growth is about staying open minded about what you are capable of accomplishing. When you say things like: “that is not my job” you may feel like you are escaping the blame for something that has been neglected… In those moments you recognize that something was done below average, and the person complaining to you is looking for someone to take ownership. Your inclination to say: “that is not my job” comes from not wanting the person complaining to think less of you for such an obvious fumble in their service experience. And it might work. The person might conclude it isn’t your problem. I still think you missed an opportunity.   Most people are not looking for someone to take the blame more than they are looking for someone to acknowledge their bad experience. When you say: “that is not my job” you have limited your empowerment. It is like saying: “I do not have it with in my power or talent to do anythi...

The Will To Win...

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Perfect timing will not be the reason for your success. The odds are not in your favor. Not for you and not for 99.98% of the population. You will wait forever if you think the thing preventing you from getting more of what you need is a matter of timing. You have to use time. Use it as a tool that will work for you and not as an excuse for not trying to change the situation. Time doesn’t increase in value as it passes. When moments pass they are gone. Winning happens in the moment you decide to not wait on perfect circumstances. Yes this is easier said than done. That is why most people are not out there trying to do anything. Most people don’t go out and be the cause of change because change feels uncomfortable… But Opportunities happen in the moment you seize them. It is you taking advantage of time that will make it perfect timing. Every shift in the economy starts somewhere—every bu...